How It Works

1. Fill Out Camcorder Rental Request Form

Please fill out the Camcorder Rental Request Form in our "Book Online" section. Please be sure to be as detailed as possible and fill out all fields!

2. Finalize Details

We will reach out to you with the contact information listed on your form to finalize rental dates and payment information. *$150 Security Deposit is required per camcorder and is refundable after rental, subject to condition of camcorder(s).*

3. Shipment of Camcorder

The camcorder(s) are shipped to your specified address 24-48 hours prior to your event and rental request period to avoid delay.

4. Simple Return

A pre-paid return shipping label will be inside the original shipment box. Please use the original shipping box the camcorder arrived in and replace with the return label provided to you. The camcorder(s) must be shipped back by the final date of the rental period.

5. Digital Delivery

Please allow 5-7 business days once camcorder is fully returned for us to review all footage and create your highlight video. Each rental includes a 30-second highlight video, with all raw footage also sent back to you.

6. Relive Magic

Access your moments digitally, enjoy, and share each moment! Don't forget to tag our social accounts to relive the magic with you.

Rental Policies

Please allow 3-5 business days to ship camcorders for your event (factor this in to requested dates you would need camcorder to arrive if necessary).
A $150 security deposit is required for EACH camcorder. This deposit is fully refundable, but is subject to the returned condition of the camcorder.
Full refunds will be made for cancellations that are at least 30 days prior to the rental start date. If less than 30 days, security deposit cannot be refunded.
Late returns are subject to a daily fee of $100 to ensure the next customer's booking. After two days in excess to rental period, the failure of return shipment of the camcorder will result in the seizure of security deposit + owed balance.
All equipment must be returned in its same condition (including charger, batteries, SD cards, etc.). Failure to do so will result in a partial or full loss of security deposit, dependent on condition.
We provide basic support, however all customers are expected to treat the equipment with care. Instructions will be included in your shipment.
For any and all inquiries, please reach out to us via email at info@rentandrecord.com.